Delivery and shipping
Delivery is ex works.
Unloading of semi-trailers must be done with a forklift truck, etc. and is to be carried out by the customer or a third party. The cost of unloading is borne by the buyer.
Unloading of smaller orders from a carrier is agreed in the quote phase. Pallets and pallet frames are picked up at the end of the project by UWR. Pallets and frames that are damaged must be paid by the buyer. For earlier collection, an extra fee will be charged.
Crane delivery: Unloading with a crane at the side of the vehicle is invoiced according to quotation or time spent. The price is the market price for 4-axle crane trucks with a 30-tonne crane.
If the customer’s physical circumstances mean that delivery cannot take place as agreed, UWR is entitled to invoice as if delivery had taken place at the agreed time. Delivery times are adjusted as closely as possible to the customer’s
preferences. However, UWR does not assume any obligations in connection with the customer’s requested delivery
times. When ordering goods, UWR must have at least 3 days to book transport.
Clients will be notified of any delays. At the customer’s request, UWR shall – at the customer’s expense and risk – arrange for the goods to be transported to any place in Denmark designated by the customer to which there is a passable road. When delivery is made to construction sites or other designated locations, the customer assumes responsibility once unloading begins.
Unloading times longer than 1 hour may incur an additional charge per hour per car. Costs are invoiced separately.
Unloading takes place between 06:00-16:00 Monday to Friday. Unloading on weekends and public holidays must be agreed upon separately.
By written agreement, the customer can pick up the goods ex works. However, a time slot must be obtained per load. Waiting times of up to 3 hours can be expected.
Delivery with biodiesel-powered trucks is available at an additional cost.